Authors

The authors of Bare Knuckle People Management know successful people management is easier than a lot of managers make it. Kulisek and O’Neil’s no-nonsense insights are not only amusing but on the mark. If you are a manager looking to improve the performance of your team, someone who just became a manager or think you would like to become a manager, you will be glad you read this book.

—Paul Mott, Head of Club Services, Major League Soccer

Posts Tagged ‘perma smiles’

3 Reasons Perma-Smiles Might be Killing Your Team

On the surface, there’s nothing not to love about smiles. I smile when

  • I’m happy, and when
  • I like someone, and when
  • I want to communicate that I’m genuinely pleased.

But smiles can be deceiving. I also smile when

  • I’m pissed off but don’t feel at liberty to say so,
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