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Coaching a professional basketball team is not different from managing a team of corporate employees. You have stars, utility players and bench warmers, all of whom thrive when their coach tailors his approach to their unique talents, weaknesses and contributions to the team. Bare Knuckle People Management speaks directly to managers who have been frustrated by the notion that all employees need to be treated equally and with kids’ gloves.

—Mike D’Antoni, Head Coach of the New York Knicks

Posts Tagged ‘smiles’

3 Reasons Perma-Smiles Might be Killing Your Team

On the surface, there’s nothing not to love about smiles. I smile when

  • I’m happy, and when
  • I like someone, and when
  • I want to communicate that I’m genuinely pleased.

But smiles can be deceiving. I also smile when

  • I’m pissed off but don’t feel at liberty to say so,
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